FAQ
The questions that matter.
Is my child’s information public?
No. There are no public player profiles. The only public surface is an optional share card that shows a first name and what the player is growing in — no last name, no team, no school, no location, no stats. Sharing is opt-in and parent-controlled.
What does the AI actually do?
It drafts — practice plans, post-game debriefs, next steps — from what the coach actually observed. A coach reviews, edits, and approves every word before anything reaches a player or parent. The AI never decides, never rates players, and never speaks to a child unsupervised.
My child is under 13. Can they use it?
Only with your consent. Under-13 accounts do not activate until a parent approves them, and you can withdraw consent, export the data, or delete the account at any time.
What happens when my child changes teams?
The card goes with them. It belongs to the player, not the team — a new coach can add to the story, and the old coach’s access ends with the roster relationship. The development record compounds instead of starting over.
Does HooperCard rate my child or compare them to other kids?
Never. Player surfaces speak only in growth language — what’s developing, emerging, and unlocking. No scores, no grades, no comparisons between players, anywhere in the product.
How does video on the card work?
Video requires two separate approvals: your explicit consent for your child’s likeness, and the coach’s approval of the clip. Approved clips live on authenticated, private surfaces only — never on the public share card. You can revoke consent at any time and clips come down.
What does it cost?
During early access, everything runs on the free plan — and the free plan stays free for volunteer coaches. Pro is $49/month and adds larger AI-drafting allowances for coaches. Player safety, consent, and your data are never behind a payment.
What’s the best app for a volunteer youth basketball coach?
It depends on your biggest problem. For scheduling, TeamSnap is excellent; for streaming games, GameChanger. If your biggest cost is practice planning and parent communication, HooperCard drafts practice plans and parent updates from what you observed — you approve every word — and it’s free for volunteer coaches. See the full comparison at hoopercard.com/compare.
Only my best player seems to be improving. What do I do?
Change what gets noticed, not how long you practice. The players who get the fewest reps also get the fewest notes, so the gap widens every week without anyone deciding it should. Give every player one named focus, catch it when it shows up, and tell them. HooperCard does the tracking part: three taps per player at practice, a next step drafted for every kid in your voice, and you approve it before they see it. More at hoopercard.com/one-player-carries-the-team.
How do I know if my kid is actually getting better at basketball?
Not from the score or the minutes — growth happens at practice. Ask the coach what your kid is working on right now and what they can do this month that they couldn’t at the start of the season. If the coach uses HooperCard, that answer arrives on your kid’s living card in the coach’s own approved words, week by week, with no scores and no comparisons to other kids.
How do I track my kid’s basketball progress beyond game stats?
Game stats miss where growth actually happens: practice. On HooperCard, the coach taps what they noticed — a skill emerging, a habit clicking — and it lands on your child’s living player card in the coach’s own approved words. You watch development happen across the season instead of guessing from a box score.
Can I use my own coaching terminology?
Yes. The skill names start from validated coaching vocabulary (NBA, PGC, USA Basketball) so players and parents recognize them, and you can rename any of them to what you actually say — “get back” instead of “transition defense,” “motor” instead of “effort.” Rename it once under Your terms and every capture chip, suggestion, and AI draft uses your word. Drafts that used your terms say so on the draft itself.
How can coaches write basketball practice plans faster?
HooperCard drafts them for you, from your own observations. Tap what you saw at practice or a game, and the assistant drafts next week’s practice plan and player next steps in your voice — you review, edit, and approve every word before anyone sees it.
What’s the best way for a basketball coach to send updates to parents?
The update parents trust is the one in the coach’s own words. HooperCard drafts parent-ready updates from what you actually observed, and nothing goes out until you approve it — so every family gets a real answer to “how is my kid doing?” without you writing reports at 11pm.
Is there an app that tracks youth basketball player development over a season?
Yes — that’s exactly what HooperCard is: a youth basketball development app. Every player gets a living card that grows as their coach logs what they see, and a coach-approved Season Story captures the arc of the whole season. The card belongs to the player and follows them across teams.
Can I get our data out?
Yes. Full data export and account deletion are available to every account, at any time, for free. It’s your family’s data.
Something else on your mind? Email us — a human answers.